Legal
Privacy Policy
This policy explains how QSA Intivon collects, uses, and protects any information you provide when using this website.
Who we are: QSA Intivon is an independent informational portal, not a government entity.
1. Identity and Contact Details of the Data Controller
The data controller responsible for personal data processed through this website is QSA Intivon, operating the domain qsaintivonmx.com. Our registered address is Del Obrero 36, Xalapa, Veracruz, Mexico. You may contact us regarding data protection matters at info@qsaintivonmx.com or by telephone at +52 228 814 0269.
QSA Intivon is an independent informational resource. It has no affiliation with any Mexican federal, state, or municipal government institution. It does not act as an intermediary, agent, or representative of any government body.
What data we collect: only what you voluntarily submit via our contact form (name, email, message).
2. Personal Data We Collect
We collect personal data only when you voluntarily provide it through our contact form. The data collected through this form includes:
- Full name
- Email address
- The content of your message or inquiry
We do not collect sensitive personal data as defined under Article 3, fraction VI of the LFPDPPP, including but not limited to racial or ethnic origin, health status, biometric data, religious beliefs, political opinions, or sexual preferences.
We do not collect government-issued identification numbers (CURP, RFC, voter credential numbers) for any purpose. This site does not require user registration or account creation.
Why we use your data: solely to respond to your general information inquiry.
3. Purpose of Data Processing
The personal data you provide through the contact form is used exclusively for the following primary purpose:
- To respond to your general information inquiry about the content or use of this portal
We do not use your data for marketing communications, profiling, automated decision-making, or any purpose unrelated to responding to your inquiry. We do not sell, rent, lease, or transfer your personal data to third parties for commercial purposes.
In accordance with Article 16 of the LFPDPPP, this Privacy Notice constitutes the mechanism through which we inform you of the purposes for which your data is processed.
Legal basis: your explicit consent when submitting the contact form.
4. Legal Basis for Processing
The legal basis for processing your personal data is your freely given, specific, and informed consent, as established under Article 8 of the LFPDPPP. Consent is provided when you check the privacy acceptance checkbox on our contact form and submit your inquiry.
You may withdraw your consent at any time by contacting us at info@qsaintivonmx.com. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
Data retention: we retain your data only as long as necessary to respond to your inquiry.
5. Data Retention
Personal data submitted through the contact form is retained only for the period necessary to address your inquiry and for a reasonable period thereafter to manage any follow-up correspondence. Once the purpose for which the data was collected has been fulfilled and no legal retention obligation applies, the data is securely deleted.
We do not maintain long-term databases of user contact information for marketing or analytical purposes.
Your rights: access, rectification, cancellation, and opposition (ARCO rights) under Mexican law.
6. Your Rights Under the LFPDPPP (ARCO Rights)
Under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares, you have the following rights with respect to your personal data:
- Access: The right to know what personal data we hold about you and how it is used.
- Rectification: The right to request correction of inaccurate or incomplete personal data.
- Cancellation: The right to request deletion of your personal data when it is no longer necessary for the stated purpose.
- Opposition: The right to object to processing of your personal data for specific purposes.
To exercise any of these rights, please submit a written request to info@qsaintivonmx.com. Include your full name, a description of the right you wish to exercise, and any relevant details. We will respond within the timeframes established by the LFPDPPP (generally 20 business days for acknowledgment and 15 additional business days to fulfill the request).
If you believe your data protection rights have not been adequately addressed, you have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), the competent supervisory authority in Mexico.
Cookies: we use technical and analytical cookies. See our Cookie Policy for full details.
7. Cookies and Tracking Technologies
This website uses cookies and similar technologies to operate correctly and to understand how visitors use the site. Cookies are small text files stored on your device. We use the following categories of cookies:
- Necessary cookies: Required for the basic functioning of the website. These cannot be disabled.
- Analytics cookies: Used to understand how visitors interact with the website in aggregate, anonymous form. Only activated with your consent.
- Marketing cookies: Used to serve relevant advertising. Only activated with your explicit consent.
You may manage your cookie preferences at any time through our cookie consent tool, which appears when you first visit the site. For full details about cookies used on this site, please refer to our Cookie Policy.
Third-party services: we may use Google Analytics and Google Maps, each subject to their own privacy policies.
8. Third-Party Services
This website may use the following third-party services, each operating under their own privacy policies:
- Google Analytics: For anonymous website traffic analysis, subject to Google's Privacy Policy.
- Google Maps: Embedded on our contact page to display our physical location, subject to Google's Privacy Policy and Terms of Service.
- Google Fonts: For typography rendering. Font requests may be logged by Google's servers.
We do not control the data practices of these third-party services. We encourage you to review their respective privacy policies for information on how they process data.
Data security: we apply reasonable technical measures to protect your information.
9. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
Policy updates: we may update this policy and will note the revision date above.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is displayed at the top of this page. Continued use of the website after any changes constitutes your acknowledgment of the revised policy. We encourage you to review this page periodically.
For questions about this Privacy Policy, contact us at info@qsaintivonmx.com.